Systems thinking in IT

…or why startups can totally kill it if they understand this.

Here is John Seddon’s (Vanguard) keynote speech presented at the Øredev 2010 conference in Malmö, Sweden. This should be required viewing for anyone who’s involved in building Information systems.

Found it at 58bits.

2 comments on “Systems thinking in IT

  1. Pingback: Tom Graves / Tetradian » How not to use IT in services

  2. Pingback: Lean Service | VoiceSage Blog

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